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Windows Store Cache may be Damaged

Windows Store is pretty essential for everyone as it lets you install and update various Universal apps in Windows 10. Using the store users can install apps within few clicks. The store updates the apps automatically because of its default settings.  It caches related information about the installed and available apps to accelerate the store and improve the App Store’s response. In a case of any issue in the Windows Store, it is often suggested to run the Windows 10 store troubleshooter. Most of the times the problem is related to the cache issues in which the message received is “Windows Store Cache may be Damaged”. Today we will tell you how to fix it. 

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Windows 10 store troubleshooter

Also Check: Activation Code for Windows 10 Free

How to Fix Windows Store Cache may be Damaged In Windows 10/8.1/8

Method 1

To fix the issue just follow the below given steps and your problem will be solved:

Step 1: Press W8K + R it will open the command prompt. In it, type C:\Windows\System32 and press Enter. Remember to replace C: with your system root drive, only if your Windows is installed on any other drive.

windows 10 store reinstall

Step 2: Now scroll down in the System32 folder, and find WSReset.exe application. Right-click on it and click on Run as administrator.

windows 10 troubleshooter

Step 3: Now in the UAC prompt press Yes Button which will reset Windows Store application without changing your settings and other installed apps.

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windows 10 store app not working

After completion of the above-given process your Windows Store will be automatically opened by the Windows and after this, you can use it as you were using it before.

Method 2

You can also follow this method alternatively if the above-given solution didn’t work out for you.

Step 1: Press W8K + R and type the below given location in the Run Box and Press OK.


*Replace C: with system root drive and <USERNAME> with the user account name. AppData folder is automatically hidden by default.

Step 2: Now in the LocalState folder, search for Cache folder and rename it to Cache.old. After this create a new folder and name it as Cache. In case the Cache folder doesn’t come by default then just create a new folder and name it Cache.

 Step 3: Restart your computer. After restarting open Windows Store Apps troubleshooter, it will detect the same issue but this time it will fix it and your problem will be solved.
You can also check the video tutorial to know how to solve this issue. (video by Kapil Arya)

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